CUSTOMER SERVICE QuenchwearTM wants your shopping experience to be enjoyable. We've provided information on ordering, shipping, and returns; but if you still have a question, or just a comment, send us an email. We'd love to hear from you.
ordering & payment QuenchwearTM accepts the following credit cards:
Applicable sales tax will be charged on total merchandise for website orders shipped to California.
shipping & handling All orders shipped via standard delivery should be received within 7 to 10 business days. You can also expedite the delivery of your items for an additional charge. For standard delivery, orders will ship within 3 business days of being received. * Express delivery orders will ship the same day if received by 12p.m. P.S.T. Express delivery orders placed over the weekend will ship on Monday.
returns & exchanges QuenchwearTM wants you to be completely satisfied with your purchase; therefore we will gladly accept returns of unworn, unwashed merchandise within 30 days of receiving your order. Refunds must be accompanied by your original receipt and will be made in the form of the original payment. Shipping charges will not be refunded. how to complete a returnSend your return item(s), the returns & exchanges form (included in your package), and your original receipt to our Returns Department. If you don't have a return form, no problem . . you can download one here. QuenchwearTM/ Returns
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